DATA CONTROLLER
In fulfilment of the provisions of article 14 of GDPR 679/2016 of April 27, we inform you that the Personal Data Processing Controller is LEBRAC DISEÑO, S.L., with tax identification number: B86633963, with address at Modesto Lafuente, 58 – 28003 Madrid (MADRID). Mail: pedidos@lebrac.es. Registered in the Madrid Mercantile Registry: Volume 30625, Book 0, Folio 200, Section 8, Page M551186, Registration or annotation 1. Date: 28/01/2013
PURPOSE OF THE PROCESSING
We collect your personal data in order to:
- manage the contracting of products or services offered by Lebrac Diseño, S.L., including distance selling and management of shipments and returns.
- facilitate the payment of any product or service offered.
- fulfil legal obligations.
- create and manage a personal account with a single registration to be used in the acquisition of products and services offered by Lebrac Diseño, S.L.
- channel requests for information, suggestions and complaints for their management and resolution.
- market research and commercial prospecting, reports on consumer habits, statistical data and market trends, in order to offer you products and services that may be of interest to you.
- keep you informed about our latest products, offers, opportunities, etc. The channels we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent.
WHAT PERSONAL DATA WE COLLECT
PERSONAL INFORMATION
We collect personal information that you provide us with through the site when you make a purchase or fill out a form.
The personal information that you provide us with are: name and surname, address, ID No., email, contact telephone number and payment information.
INFORMATION WE COLLECT FROM VISITS ON OUR WEBSITES
- We collect and store limited personal information and anonymous global statistics of all those users who visit our site, either because you actively provide us with such information or you are simply browsing our site. The information we collect includes the Internet protocol (IP) address of the device you are using, the browser programme you use, your operating system, the date and time of access, the Internet address of the site through which you accessed our website and also information about how you use our websites.
- We use this information to know the loading time of our sites, how they are used, the number of visits to the different sections and the type of information that most attracts visitors. It also helps to identify if the website is working correctly, and if we detect faults or errors in its operation, to solve them and improve the performance of our websites, in order to offer a better service to all users.
- If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you do not have to re-enter your data when you leave another comment. These cookies are stored for one year.
- If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.
- When you log in, we will also install several cookies to store your login information and your screen display options. The login cookies last two days, and the screen option cookies last one year. If you select “Remember me”, your login will last two weeks. If you log out of your account, the login cookies will be deleted.
This information is collected through cookies, for more information see our cookie policy.
COMMENTS
When visitors leave comments on the website, we collect the data that is displayed in the comments form, as well as the visitor’s IP address and the browser’s string of user agents to help detect spam. An anonymous chain created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile image will be visible to the public in the context of your comment.
SOCIAL MEDIA
Lebrac Diseño, S.L. has a link on its WEBSITE and is present on the social networks Facebook and Instagram, which it uses to keep its customers informed about products, services and news, as well as a platform for the diffusion of its activities. The information we collect through social media sometimes includes personal information that is available online and to the public. These social networks likely have their own privacy policies, through which they will explain how they use and share your personal information. Lebrac Diseño, S.L. will not process your data for any other purpose that is not solely and exclusively for the purpose consented to and accepted by the user, thus complying with the principle of quality established in the Organic Law on Data Protection.
TO WHOM WE MAY DISCLOSE YOUR PERSONAL INFORMATION
In some cases, it is necessary for us to communicate the information you have provided to third parties:
- Logistics, transportation and delivery services, etc. to be able to provide the requested service
- Information technology companies (information storage and processing), security services, auditing services, computer services (programming and maintenance of the site), etc.
These third parties only have access to the personal information they need in order to carry out those services. They are required to keep your personal information confidential and may not use it in any other way other than as we have requested.
RIGHTS OF INTERESTED PERSONS
At any time you have the right to:
- obtain information about whether we are processing your personal data
- access your personal data
- request the rectification of inaccurate data or, where appropriate, to request the deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected
- request a limitation to the processing of your personal data, in which case it will only be retained by us for the exercise or defence against claims.
- oppose the processing of your data, for which we would stop the processing, except for compelling legitimate reasons or the exercise of possible claims.
We will keep your personal information as long as there is a contractual and / or commercial relationship with you, or for as long as you do not exercise your right to suppress, cancel and / or limit the processing of your data.
You can exercise your rights by sending a request to Lebrac Diseño, S.L., together with a photocopy and / or scanned copy of the applicant’s ID card to the email address: orders@lebrac.es
ORIGIN OF THE PERSONAL DATA
The personal data that we process comes from the interested party providing it at https://lebrac.es/textil:
- when requesting information through the contact form and / or online help gateway
- when registering as a user on the site
- when making an online purchase
SECURITY
In accordance with our guarantee of security and confidentiality, commercial transactions are carried out in a secure server environment under the SSL (Secure Socket Layer) protocol.
LIMITATION OF LIABILITY
We make every effort to ensure the availability, without interruptions, of the Lebrac Diseño, S.L. Services, as well as the absence of errors in any transmission of information that may take place. However, due to the very nature of the Internet, it is not possible to guarantee such extremes. Likewise, your access to the Lebrac Diseño S.L. Services may occasionally be suspended or restricted for the purpose of carrying out repairs or maintenance, or the introduction of new products or Services.
Lebrac Diseño, S.L, will not be responsible for (i) any losses that were not attributable to any breach on its part, (ii) business losses (including lost profits, income, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred), nor of (iii) any indirect or consequential losses that were not reasonably foreseeable by both parties at the time the user had started to use the Lebrac Diseño, S.L. Services Neither will we be responsible for any delay or non-fulfilment of our obligations derived from these conditions if such delay or non-fulfilment is attributable to circumstances beyond our reasonable control. This provision does not affect the customer’s right to receive the product or provision of service within a reasonable period of time, or to receive a suitable refund if we are unable to supply such products or services within a reasonable period for any reason beyond our reasonable control.